Search hotels in Ordino, Andorra

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

Clean rooms. Great location. Food was excellent

Beautiful location and very helpful staff

all perfect, dinner great, staff and location very nice

Staff were really friendly and helpful, highly recommend their restaurant, it was filling and great value for money.

Very friendly staff...nice, simple elegance in a beautiful setting.

Beautiful Hotel. Great staff, lovely food. I could go on and on but the bottom line here is fabulous hotel.

Staff were very helpful. Rooms were nice.

Great stay in the mountains, great dinner and breakfasts. You can do some nice walks directly from the hotel

Perfect location to ski in Ordino, Gil was extremely friendly and gave us great advice about where to eat in Ordino and tips on what to do and visit. The place is excellent, easy to park at the main entrance and the private car park. The apartments are large, clean, and new, with functional tv and good wifi. All items required to cook, great heating. Comfy mattresses, I was positively surprised with the bunk bed, as it had proper mattresses and a very good pillow. It will be my to-go place from now onwards when visiting Andorra.