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About this property
Comfortable Accommodations: Ja Cosmo Hotel and Spa in Hanoi offers 4-star comfort with air-conditioned rooms featuring private bathrooms, balconies, and city views. Each room includes a work desk, free WiFi, and modern amenities.
Relaxing Facilities: Guests can unwind at the spa, enjoy the sun terrace, and take advantage of the hot tub and sauna. Additional facilities include a fitness centre, beauty services, and wellness packages.
Convenient Location: Located in the city centre, the hotel is less than 1 km from Hoan Kiem Lake and Trang Tien Plaza. Nearby attractions include Thang Long Water Puppet Theater and Hanoi Opera House. Noi Bai International Airport is 24 km away.
Guest Services: The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional services include room service, bicycle parking, and electric vehicle charging.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
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Guest reviews
Categories:
Staff
9.8
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.3
Location
9.7
Free WiFi
8.8
High score for Hanoi
Select topics to read reviews:
Guests who stayed here loved
D
Duncan
United Kingdom
“Location was good near good restaurants and attractions”
T
Tu
Australia
“Love it, friendly staff,good service,value money for stay.”
Klobučar
Slovenia
“Staff was extremely nice and helpful. The location was great as well.”
A
Aamir
India
“the hotel is very clean and nice location staff is very helpful specially jason he is the man helps us every time ..”
G
Guan
Malaysia
“Clean and spacious room, nice staff and great breakfast provided.
Convenient location”
C
Chantelle
United Kingdom
“We've never stayed anywhere with staff as helpful and friendly as here! They helped us book trips and buses and nothing was too much bother for them! They were also great with our kids, with 2 of the staff coming out to hold our little ones' hands...”
Armar
India
“The property is good and centrally located good value for money breakfast was also good nice decent spread and really appreciate the support from the hotel staff especially Loren and Michael.”
A
Anastasios
Greece
“Τhis hotel is perfectly located right in the Old Quarter, which made it easy to explore everything on foot. The staff were always friendly and eager to help with anything we needed, which made our stay feel very welcoming. The rooms were not only...”
Justine
New Zealand
“Great location. Comfortable amenities. Staff could not be more attentive. They even stored our bags for a few hours the day after we left and arranged a driver to the airport. Brilliant service and would definitely stay there again.”
T
Tatiane
United Kingdom
“Staff were extremely helpful and kind specially Michael, Laurent, Vincent, Hai, Hung and Ling, we saw them very often on our stay and they were always smiling and friendly.
Location very close to the Lake and short walk to the Old District....”
Hotel surroundings
House rules
Ja Cosmo Hotel and Spa takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
VND 250,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 250,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
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United Kingdom“Location was good near good restaurants and attractions”
Australia“Love it, friendly staff,good service,value money for stay.”
Slovenia“Staff was extremely nice and helpful. The location was great as well.”
India“the hotel is very clean and nice location staff is very helpful specially jason he is the man helps us every time ..”
Malaysia“Clean and spacious room, nice staff and great breakfast provided. Convenient location”
Greece“Τhis hotel is perfectly located right in the Old Quarter, which made it easy to explore everything on foot. The staff were always friendly and eager to help with anything we needed, which made our stay feel very welcoming. The rooms were not only...”
New Zealand“Great location. Comfortable amenities. Staff could not be more attentive. They even stored our bags for a few hours the day after we left and arranged a driver to the airport. Brilliant service and would definitely stay there again.”
