You'll receive your check-in instructions two days prior to arrival. This will include full details of your allocated carpark space, your access instructions and a comprehensive property stay manual. Damage and Incidentals: Guests are responsible for any damage to the property caused during their stay. Any such damage may result in additional charges to cover repair or replacement costs. The property reserves the right to charge for any incidentals or additional services requested by the guest. Pet Policy: We have a zero-pet policy. If we detect that pets have been in the home, any resulting damage or additional cleaning required may incur extra charges, which will be billed to your account. Smoking Policy: Please do not smoke or vape inside the home or anywhere on the property. If we detect any signs of smoking, including odors or residue, additional cleaning fees may apply, and these charges will be billed to your account. Liability Disclaimer: The property owner or Stay Luxe is not liable for any loss, damage, or injury incurred during the guest's stay, including but not limited to personal belongings, vehicles, or valuables. Compliance with Rules and Regulations: We have zero tolerance for parties. If one is reported, we must call local law enforcement immediately. Please respect your neighbours and keep noise to a minimum after 10 pm. Security call-out fees will be applied and charged to your account. Lost Keys: Keys and swipes are valuable, so please handle them with care. If lost, a replacement fee will be applied to your account. If you lock yourself out, you will be responsible for the cost of delivering a spare key. Breakages: Please inform us of any breakages during your stay. We won’t charge for minor cutlery/glassware etc.

Experience luxury and convenience in this newly renovated, luxurious one-bedroom retreat in Auckland's prestigious Quay West building. Situated in the heart of downtown Auckland, this stylish retreat, with one carpark, offers a perfect blend of comfort and sophistication. Step into a beautifully designed space with harbour views right from your bedroom. This apartment is meticulously renovated to the highest standards, featuring: - A spacious bedroom with a harbour view - A luxurious bathroom with floor-to-ceiling tiles and brass tap ware - A large balcony complete with an outdoor bar table, chairs, and a sofa, providing the perfect spot to relax and enjoy the harbour bridge views - A fully equipped kitchen with an induction cooktop, espresso machine, microwave, and all the essentials you need for a gourmet meal - A 65” smart TV for your entertainment Enjoy exclusive access to a range of premium amenities: - A large heated indoor swimming pool, perfect for a refreshing dip or swimming your morning laps - A relaxing hot tub and sauna to unwind after a busy day - A fully equipped gym to keep up with your fitness routine - On-site restaurant offering delicious coffee, breakfast, lunch, and dinner options - A secure carpark for your convenience **Please note the pool, spa, sauna & gym will be closed until further notice**

Left Luggage: Unfortunately, we cannot store luggage at the apartment. There are a couple of options for leaving your luggage around the CBD before your check-in time of 3 pm. Fire and Evacuation Procedures: Please refer to the procedures on the front of the building manual. Truvi: To ensure a safe and secure experience for both our guests and property owners, we partner with Truvi for a quick and seamless guest verification process. You will be asked to pay a small damage waiver via third-party provider Truvi to protect in case of accidental damage during your stay. Truvi will contact you via email and/or text to complete the process. Please do so prior to arriving at the property to enable a quick and easy check-in. Once this process is complete, you will receive all check-in instructions two days before arrival.