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About this property

Prime Location: Balam Suites in Playa del Carmen offers a central position with Playa del Carmen Beach just a 5-minute walk away. Nearby attractions include the ADO International Bus Station 800 metres and the Playa del Carmen Maritime Terminal 12-minute walk. Cozumel International Airport is 34 km from the aparthotel. Exceptional Facilities: Guests enjoy a rooftop swimming pool, sun terrace, and free WiFi. Family rooms provide comfort for all travellers. Additional amenities include air-conditioning, kitchenette, private bathroom, and a fully equipped kitchen with modern appliances. Comfortable Accommodations: Rooms feature a private entrance, kitchenware, wardrobe, and a TV. The aparthotel offers a restaurant in the surrounding area, ensuring convenient dining options. Guest Favorites: Visitors appreciate the convenient location, room comfort, and easy access to the beach.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this property has an excellent location score of 9.3


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

James
Mexico Mexico
The location, close to the ADO bus station, was very convenient, the pool made the stay more enjoyable, and the hosts’ attention was excellent.
Neve
United Kingdom United Kingdom
Great location and an amazing pool, however no sun loungers even though it shows them in photos
Michelle
Australia Australia
Great location, comfortable suite and had aircon which worked great.
Feefs96
Ireland Ireland
We liked the kitchenette was perfect for cooking simple meals.The bed was big and comfortable. Great location
Marianna
Australia Australia
Nice location, great pool with a view (small but wasn’t busy), room is very comfortable and clean, air conditioning is good, great kitchen settle up for basic cooking (we cooked breakfast and lunch). Staff always reply the WhatsApp messages.
Peter
United Kingdom United Kingdom
Great size room with kitchenette suitable for self-catering, large bed, nice bathroom, AC & fan & TV. Walmart is a 5 minute walk away. Access to the beach is about 10 minutes & within 5 minutes you’re in the main hub of Playa del Carmen. The small...
Frederick
Canada Canada
The bed was very comfortable Rainfall shower Elongated rite-hight toilet Easy access Security main door Roof top pool perfect temperature Great location
Beckie
New Zealand New Zealand
Great rooftop pool, excellent location off the Main Street so less noise, and huge bed with great little kitchen
Florian
Austria Austria
Nice location, really close to the main street and the beach. Amazing rooftop pool, perfect to enjoy the sunset. The room was also very modern and had everything you may need for your stay.
Nanou
France France
Loved the self-checked in, the rooms are clean and have everything you need. The pool on the rooftop is the perfect addition. The hot water and air con are working well !

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

House rules

Balam Suites takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.