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Experience world-class service at SETOUCHI RETREAT by Onko Chishin
Offering a seasonal outdoor pool and views of the sea, SETOUCHI RETREAT by Onko Chishin Adults only is situated in Matsuyama in the Ehime Region, 11 km from Matsuyama. The hotel has a terrace and views of the mountains, and guests can enjoy a drink at the bar. Free private parking is available on site. A flat-screen TV, as well as an iPad are featured. Enjoy a cup of coffee from your terrace or balcony. Every room has a private bathroom. For your comfort, you will find bath robes and slippers. SETOUCHI RETREAT by Onko Chishin Adults only features free WiFi throughout the property. Sauna is available between 15:00-23:00, extra fees apply. Car hire is available at this hotel and the area is popular for golfing. Matsuyama Airport is 15 km from the property.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools (1 open)
- Non-smoking rooms
- Room service
- Spa and wellness centre
- Free parking
- Restaurant
- Free WiFi
- Airport shuttle (free)
- Tea/coffee maker in all rooms
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Availability
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Guest reviews
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Guests who stayed here loved
- Jeffrey
France“This was the most impressive hotel we stayed in in Japan. Our room was huge, with one wall entirely of glass, facing a garden and forested area. Originally built as a museum, the architecture and art are stunning. There are only seven rooms, with...” - Darren
United Kingdom“What a magical place - loved everything about it - pure luxury - staff were incredible, especially Brett Cox who looked after us. Food was wonderful. He suggested we visit a local town and also suggested we drive to Kochi to experience the best...” - Yifan
China“We really enjoyed the nights spent here. The staff is very friendly and the room view is stunning. We got everything we expected, perfect choice.” 
Lynne United Kingdom“Everything! The building was stunning (location, light and space), the service was outstanding and the rooms were beautiful. We didn’t want to leave. The food, in particular, was stand out.”- Yi
Taiwan“Enjoyed the stay in this property, quiet environment and the staff is so friendly, offering support to take photos for us for our celebration. Especially thanks to Brad who can speak good English to have good explanation and support during our...” - Ningning Taiwan“The hotel staff are extremely professional and helpful,the hotel itself was so luxurious, and the food was excellent 👍”
- Kimber
Australia“All the staff went out of their way to make us feel comfortable. The secluded location is great, overlooking the Islands of the Seto Inland Sea.” - Dimitre United Kingdom“The building designed by Ando is amazing. The views from the room is spectacular. Food was very delicious and of course service is top notch.”
- Gali
Israel“הגענו במיוחד למלון מפורסם של אדריכל טדאו אנדו. התקבלנו על ידי מר בראט המקסים, דובר אנגלית, שסייר איתנו במלון, הגיש לנו את ארוחת הערב המיוחדת, וענה כל השאלות הרבות שלנו. הסוויטה מדהימה ומפנקת, אונסן מקסים, הכל היה מושלם. ארוחת הערב מוקפדת בסיגנון...” - Elisabeth
Netherlands“Gelegen op een heuvel vlakbij Matsuyama ligt dit fantastische hotel, een voormalig museum en bouwwerk van de beroemde architect Tadao Ando. Alles klopt hier : de sfeer, de rust, het eten maar vooral het personeel. Zelden zo’n fantastische groep...”
Host Information
Company information
Property information
Languages spoken
English,JapaneseProperty surroundings
Restaurants
- DINING
- CuisineJapanese
- Open forBreakfast • Dinner
- AmbianceModern
- Dietary optionsVegetarian • Vegan
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
Shuttle service (surcharge) from/to Matsuyama Airport, JR Matsuyama Station, Dogo Onsen Train Station, Matsuyama Sightseeing Port and Matsuyama Castle is available if requested at least 3 days prior to the check-in date.
Pick-up/drop-off location details:
- Matsuyama Airport: at the arrival gate in front of the stained-glass doors
- JR Matsuyama Station: near the ticket wickets
- Dogo Onsen Train Station: near the taxi stop
- Matsuyama Sightseeing Port: In front of the police box
- Matsuyama Castle: at the ropeway terminal
Please contact the property directly if you wish to use this service.
Guests who want to additionally include meals to their plan must inform the property at least 3 days before the day of arrival. Vegetarian meals can be also prepared if requested at least 3 days in advance.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SETOUCHI RETREAT by Onko Chishin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 21:00:00 and 08:00:00.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Pool 2 - outdoor is closed from Tue 9 Sept 2025 until Tue 30 Jun 2026
