About this property

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 sofa bed
and
1 large double bed
1 double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Caroline
    United Kingdom United Kingdom
    Very helpful staff, good location & good food. definitely would stay again.
  • Michael
    United Kingdom United Kingdom
    The spa enjoyed. The sea view great and room spacious however decor in general very tired. We liked the restaurant and bar. Staff excellent as was the food.
  • Melanie
    United Kingdom United Kingdom
    I liked the facilities. Lookys was lovely and good food !! Really good spot to chill in. Breakfast was a bit stressful, with buffet always being so busy. Pool facilities were really good and clean Overall, good stay and room with balcony was...
  • Joshua
    United Kingdom United Kingdom
    Rooms are clean and comfortable, facilities that the hotel also offer are great, variety of activities, good food and a very good bar!
  • Joseph
    United Kingdom United Kingdom
    Swim pool 👍🏼 bar and staff where great hotel was clean got everything you would need in complex or nearby.
  • Paul
    United Kingdom United Kingdom
    Sea view with balcony, breakfasts. The parking is attractive to me. The location and access to shops and restaurants is good.
  • Donna
    United Kingdom United Kingdom
    Excellent location. Breakfast was plentiful every day and lots of choice. Staff were all very helpful Room was clean
  • Vanesa
    United Kingdom United Kingdom
    I liked it everything the only thing is that the hotel needs to introduce air conditioning in the rooms towards the car park side...is extremely hot inside the room. There was an electric fan inside the wardrobe but not enough still too hot...
  • Anita
    United Kingdom United Kingdom
    Good location, staff friendly, good breakfast, spa/ swimming pool, bus stops and amenities close by overall good value.
  • Daly
    United Kingdom United Kingdom
    What a lovely hotel.. Room had everything you could need..very comfy bed, blackout curtains.. Rooms very clean.. Breakfast was amazing, everything you could need to start your day.. Staff very welcoming.. Would definitely stay again, Thank you...

Hotel surroundings

Restaurants

2 restaurants on site
  • Paragon Restaurant
    • Cuisine
      British
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Majestic Chinese Restaurant
    • Cuisine
      Chinese
    • Open for
      Dinner
    • Ambiance
      Modern

House rules

Best Western Palace Hotel & Casino takes special requests - add in the next step!
Check-in
From 16:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardDiners ClubMaestroSolo Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note the property will contact guests when a booking is subject to the group policies.