Free cancellation before 16:00 on 25 September 2025
Cancellation
Free cancellation before 16:00 on 25 September 2025
You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry — pressing this button won't charge you anything!
About this property
With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure centre with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf.
The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies.
Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails.
The Quad Club and Spa has a fully equipped fitness centre and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms.
Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Centre. Private parking is available on site, and London City Airport is just a 10-minute drive away.
Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day.
Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, Full English/Irish
Rooms with:
River view
Lake view
Parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
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Please select one or more options you want to book
Limited supply in London for your dates:
2 four-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
8.9
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
J
Julie
United States
“Clean, great beds, quiet, excellent breakfast, the friendliest staff.”
P
Pearson
United Kingdom
“Breakfast was great. Very friendly and helpful restaurant staff”
Jill
United Kingdom
“Very freindly staff from the reception, dinner area, clearners etc..
We hadn't planned to book for breakfast but considering what was included it was value for money and we were able to take the drinks, (glass of cramberry, orange jusice etc)...”
S
Sarah
United Kingdom
“The property is not far from the O2. You can use the cable car or the over ground and underground to access the O2. Lovely restaurants if you fancy something to eat beforehand.”
C
Ciara
United Kingdom
“Great location if you are attending events at the O2 arena or Excel. Staff went above and beyond to help. Had a lovely sleep and the beds/room were very comfy.”
Sabrina
United Kingdom
“It was inviting, the staff were really helpful, attentive, and lovely. The room was exceptional and comfortable. The location was perfect for what we had planned.”
M
Monica
United Kingdom
“The staff was super friendly and professional, especially Gaya, in reception, she was our first contact with the hotel and she made a really good impression, which then matched the whole service. Also, Henrique and Jules who helped us with places...”
S
Siobhan
United Kingdom
“The hotel was clean and comfortable with great facilities. But the overwhelming asset was the staff. Extremely courteous, kind and lovely.”
J
Jennifer
United Kingdom
“Hotel was in the perfect location for the function I needed to attend. staff were excellent really friendly and helpful.
Breakfast was included in my booking, it was fantastic! a great selection of hot and cold foods”
A
Amanda
United Kingdom
“Friendly and accommodating . Clean with a comfy bed and a beautiful view of the river .”
Crowne Plaza London - Docklands by IHG takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about US$67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for non-refundable bookings, the same card that is used for payment must be present upon arrival.
Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.
A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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United States“Clean, great beds, quiet, excellent breakfast, the friendliest staff.”
United Kingdom“Breakfast was great. Very friendly and helpful restaurant staff”
Jill
