Guests are advised that the same credit card used to make the booking will be required to take the payment.

For pre-paid bookings, please note that the credit card used to make the payment must be presented upon check-in. For payments made by a third party, please contact the hotel after booking.

- We would like to inform you that we are non-smoking property. Smoking and vaping are strictly prohibited in the entire hotel including rooms. In case of non-compliance, a cleaning fee of €180 will be applied.

- The hotel is located outside the international zone of Roissy Charles de Gaulle Airport. We recommend that you contact your airline if you need any additional information regarding travelers policies.

- Cats are not allowed at our property.

- We accept dogs at our property. A one-time fee of €65 will be applied during your stay.

- Minors must be accompanied by an adult at all times at our property.

- Please note that the maximum occupancy per room is three persons, including children and infants, all are considered persons. The hotel offers connecting rooms for the comfort of families staying with us.

- A parking is available in front of the hotel, we apply a rate of €80 per 24 hours. For more information, please do not hesitate to contact our concierge service.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Sheraton Paris Charles de Gaulle Airport Hotel con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.