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Get the celebrity treatment with world-class service at Hotel Enjoy Pucón

The remodeled Enjoy Pucón Hotel has the best location in the city , on the shores of the beach and inserted in the center of Pucón. The Hotel has a modern spa, gym, pub-restaurant, casino, semi-sports pool and outdoor heated family pool located in our recreation center, business center, as well as spacious common areas, which only a historic building like ours can offer. Most of the rooms have a view to the lake or to the Villarrica volcano, allowing our guests the possibility to enjoy the best views that the destination can offer. Enjoy Pucón Hotel possess spacious and modern rooms, all include cable TV, wifi, hair dryer, private bathroom, air conditioning, among other. Just one Square away is located the Enjoy Pucón Casino, which also has different entertainment activities. Our staff will be happy to give you the best experience and recommend you the best options to know and enjoy your visit such as tours to wilderness areas like Huerquehue and Villarrica, thermal waters, adventure tourism activities (kayak, rafting, zip line, etc), gastronomy, handicrafts, volcano tours, waterfalls tours, cultural activities, among others.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Pucón, this hotel has an excellent location score of 9.5

  • Top pick by families with children

Breakfast info

Buffet

  • FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Daniela
    Australia Australia
    The location. The view is very nice and it’s close to everything.
  • Cristian
    Chile Chile
    Remodeled hotel, good facilities, clean, good size rooms, friendly staff, extraordinary location. It has a nursery for children, which is a very good idea to complement a family stay. The breakfast buffet was the best, very wide variety and quality.
  • Christina
    Singapore Singapore
    Wonderful hotel, with beautiful sceneries around, clean, safe and friendly staffs.
  • Shiyu
    China China
    早餐中的猕猴桃和鸡蛋好好吃,有酸奶,热牛奶,凉牛奶,巧克力牛奶,带五岁孩子户外游泳,游泳池水温舒适,一点也不冷,更衣室旁边还有饮水机能接水喝,更衣室热水充足。房间大,厕所也大。房间里有浴帽和香皂,还有洗头水
  • Flora
    Mexico Mexico
    El lugar muy agradable y todo el personal muy atento
  • Mendoza
    Argentina Argentina
    Hermoso lugar, muy buen servicio, excelente limpieza, amables, cómodo
  • Mildred
    Chile Chile
    El desayuno es maravilloso y las habitaciones con la remodelación se ven estupendas, piscina rica
  • Troncoso
    Chile Chile
    EL DESAYUNO ESPECTACULAR,EL AMBIENTE MUY BUENO, LA UBICACION PERFECTA, FUE TODO UN COMPLEMENTO ,MUY BUENO
  • Mauricio
    Chile Chile
    La comodidad de las instalaciones, el desayuno bufete muy completo, la amplitud de los espacios, insuperable ubicación. Que admitieron nuestro perrito en el dormitorio.
  • Francisca
    Chile Chile
    En general estuvo súper. El personal fue muy amable, la limpieza súper, la ubicación es la mejor, y lo mejor fue la piscina del Spa que es solo para adultos. Teníamos miedo de que estuviera fría por los comentarios, pero la verdad es bastante...

Hotel surroundings

Restaurants

1 restaurant on site
  • Bar Restaurante Rangue
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly

House rules

Hotel Enjoy Pucón takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$700 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 9 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroRed CompraCash

The fine print

Need-to-know information for guests at this property

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chile are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

Use of the Gym: The minimum age to enter the gym facilities is 14 years old. In such cases, the minor must have the express written authorization of whoever has representation and/or guardianship of the minor and must always be accompanied by an adult who is responsible for him/her at all times.

Use of the SPA is for persons over 18 years of age.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

A child up to 8 years old is allowed to share a bed with their parents.

Use of the SPA is only for those over 18 years of age. Use of the SPA's Heated Pool requires prior reservation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

Pool 3 - outdoor is closed from Sun 16 Mar 2025 until Tue 16 Dec 2025

A damage deposit of US$700 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.