About this property
Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cosy, homely, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- David
United Kingdom“It had a welcoming feel. Well located for ski facilities and town.” - Mario
Costa Rica“Just stayed 2 nights in Phoenix hotel. The location is pretty good , just a 7 min walk from Zermatt station. The breakfast is very complete and they even offered me a GF bread as I am allergic but overall I will highlight the great and friendly...” - Yuki
Denmark“We liked the nice balcony and the large bathroom.” - Tom
Belgium“Nice and modern hotel outside the center of the town, so very quiet. The room is nicely decorated en very clean. The staff is very friendly and helpful. Good breakfast with a great variety of products.” - Pamela
United States“We enjoyed our stay at Hotel Phoenix very much and would recommend it to anyone planning a trip to Zermatt. The hotel itself is located conveniently, a short 5-10 minute walk to the train station and 5 minute walk to the Sunnegga lift. If you...” - Jérôme
Switzerland“Staff very friendly, special breakfast prepared for the ultraks, rooms are very clean” - 庫蒂亞
Taiwan“If you wanna watch the sunrise,the hotel is near "Zermatt Matterhorn Viewpoint". There is big, beautiful, comfortable room and good shower. Breakfast with varied options like bread, egg, noodle soup, cheese and some meat,and I really enjoyed....” - Lucy United Kingdom“Excellent experience at Hotel Phoenix. All staff were so friendly and helpful, a huge relief as first time visitors to Switzerland. The staff & management were definitely a highlight of our stay. Rooms very clean and comfortable. In a quiet part...”
- Ros United Kingdom“Service from arrival to checkout was efficient and professional whilst also giving tge personal touch to all guests.”
Francisco
United Arab Emirates“great location for skiing, very gentle staff, the helped us with advice on everything. wonderful breakfast, unfortunately we couldn’t enjoy a dinner with the owner, as understand are amazing. spacious room. will definitely come back”
Hotel surroundings
House rules
Child policies
Children older than 10 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Phoenix in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
