Five-Star Hotels in Gero

Everything is quite wonderful. Thanks for give us such a nice memory.

Came here to relax after visiting family in the area. The greetings on arrival set the positive tone to our stay. The onsen facilities are excellent. Having a 24 hour onsen with a panoramic view was a great feature. The breakfast was very nice - having both western and Japanese options. We did not reserve dinner with our booking, as we saw it as an opportunity to explore the town, but I do wonder what we missed. The room was very spacious for the 4 of us. The fish in the koi pond were very impressive! I ran into two unexpected situations while there, and Suimeikan responded in an impressive way. One in our party from outside Japan ran into an issue with our room. We tried one night in the room, but after she still had difficulty after that one night, we asked if we could switch rooms for our next and last night. They put us into another room right away that fixed the issue. And then I left a shirt inadvertently there which they shipped to me in Tokyo (I paid for the shipping on arrival). For both those reasons, I would rate the service and hospitality here as superb.