Accessible Hotels in Zhangjiajie

Wonderfull accomodation! We totally recommend. Views and pool are really beautiful. Personel is very nice, friendly and helpful. Kitchen there is amazing 😊 Go for it and dont hesitate. Thank you for your hospitality and good care.

The best people ever run this hotel. They helped us book tickets, plan out our schedules for our trips, picked us up from the airport, helped us do laundry, the list goes on and on. The hotel itself is cute and well located near the East Gate of Zhangjiajie forest park and a 5 min walk to streets with many shops and vendors. Could not recommend this place enough for visits to Zhangjiajie forest park.

Pandora Vista Retreat was truly a highlight of our trip. The resort is beautiful, peaceful, and feels like a hidden gem in the heart of Zhangjiajie. The hospitality was exceptional — Linda, in particular, went above and beyond to ensure we had the best experience possible. She greeted us with genuine warmth, helped us plan our itinerary with a hand-drawn map, and even organised pick-up and drop-off services to fit our short schedule. When it started raining, staff immediately brought us umbrellas. It genuinely felt like staying with family — so welcoming, kind, and attentive to every detail.

Location, food and staff helpfulness!

Not far from Yuanjiajie, convenient to get out. The hotel’s decoration is nice, the front desk staff are polite and can speak English, and the rooms are clean as well. Satisfied.

Mamma mia! This hotel? ​FANTASTICO!​​ Mercedes transfer like VIP! Staff speak ​perfect English​ - so kind! The POOL? ​Enormo infinity, views to paradise! Breakfast? ​Grande!​​ Cappuccino PERFETTO Restaurant? Luxury! ​Tutto perfetto​ - 5-star value! ​ASSOLUTAMENTE​ return! Grazie mille! 🇮🇹

This is an exceptional property, their staff is top class and the only complaint I have is that they are not rated higher. They went above and beyond in their service and more than once their staff (mufeng) gave us advise about our itinerary that saved us a lot of time and money. The property is very well maintained and managed. Has a full fledged gym and washer dryer available for guests to use. Not only you don’t pay hefty hotel laundry charges but the butlers actually help to pick up and deliver your laundry back at room for no charge. Hotel Area is huge, rooms are good sized, with luxurious amenities, Pool is great - cool and clean - my family used it and didn’t mind that it was outdoors. There is a lively environment around the pool as guests sit out late evening chatting and enjoying, it’s good to soak in. Location is perfect - It is very close to national forest park, Grand Canyon, lake Baofeng and yellow dragon caves. Certainly helped save upto an hour in driving. Another thing of note is their spa - exceptional service and quality of massage. It is more pricey than the shops outside but you get what you pay for with outside by road spas. If you want a truly memorable relaxing spa experience this is the one. I had an ear cleaning, a body massage and a foot massage! Breakfast is good, first time I’ve seen pricing based on height / age - very unique. We had lunch and dinner just outside the hotel there are great local cuisine restaurants. They had a check in gift for kids which my son loved getting. I can’t fault the property specially after the experience I had at another property in same town! They helped me out with translation and support when I needed it most! Pls don’t get fooled by some other 9.9 rated properties in the area, read your reviews carefully and go with brand name properties. I chose Hilton and honestly felt I was at a world class property living up to the Hilton brand name!

Rating 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Thank you very much to the host for organizing our stay. We spent a beautiful couple of days in Zhangjiajie. The suggested itinerary comprised all the most beautiful scenery spots in Zhangjiajie and the route was optimized in such a way that we didn't have to stay in queue. The host and his team are very accommodating. The room is comfortable. We recommend.

The hotel has a great location and I really appreciate the peaceful environment. After living in the city for so long, it's nice to be in the mountains. The hotel is located near the south gate and provides shuttle service to and from the gate, which is very convenient. The restaurant serves breakfast and the staff is very accommodating, even when we wake up late. I would definitely recommend this hotel to my friends.

Their home environment is very nice and I'm also very satisfied with their Western food. Their family also arranged for me to be picked up at the airport.